Privacy Policy – Stalfy Trading
Stalfy Trading is committed to protecting the privacy of our customers. We do not disclose any personal information except to parties involved in fulfilling your order. All information is stored securely, and all online transactions take place through encrypted, secure servers.
By providing your personal information, you consent to its use in accordance with the Data Protection Act 1998 and all applicable data protection laws.
Information We Collect
We may collect the following information when you purchase from us:
- Name
- Email address
- Postal/billing address
- Telephone or mobile number
Credit Card Details:
When submitting card details, Stalfy Trading does not store or retain this information. It is used only to process the specific transaction through secure payment processors.
How We Use Your Information
Stalfy Trading may use your information for the following purposes:
- To deliver products or services you have purchased
- For service administration (e.g., notifications, delivery updates, password reminders)
- To respond to messages sent through our website
- To personalise content and improve your user experience
- To analyse website usage through IP addresses and ensure security
- To improve website performance and navigation
Marketing:
If you have given consent, we may contact you with offers and promotions. You can withdraw this consent at any time.
How Stalfy Trading May Contact You
We may contact you:
- Regarding your orders and delivery
- If you have opted to receive updates or marketing
- To invite you to voluntary surveys
- For marketing (only where legally permitted)
Sharing Your Information
We do not share your information with anyone except trusted parties necessary for fulfilling your order, such as:
- Payment processors
- Courier companies
Your information is kept secure and handled in accordance with UK data protection laws.
Offensive or Inappropriate Use
If you post offensive or inappropriate content on our website, Stalfy Trading may use your information to stop such behaviour.
If we believe you may have violated UK laws (e.g., using a stolen credit card), we may inform relevant third parties such as law enforcement, internet providers, or other appropriate authorities.
Data Retention
Your information is stored only as long as necessary to:
- Complete your order
- Address queries
- Maintain your registered account
Accessing Your Information
Under the Data Protection Act, you have the right to request a copy of the personal information we hold about you.
International Users
Our website is operated in the UK. If you are accessing the site from outside the UK, any information you provide will still be processed in accordance with this Privacy Policy.
Changes to This Privacy Policy
This policy may be updated periodically. The most recent revision date will be shown on this page.
Financial Details
When you place an order, we collect the necessary payment information.
All credit card numbers are encrypted using 128-bit encryption by our payment providers (e.g., PayPal).
We do not store or retain credit card numbers.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information, such as:
- IP address
- Login details
- Browser type and version
- Operating system and platform
- Purchase history
- URL clickstream (pages visited before, during, and after browsing)
- Cookie identifiers
- Products viewed or searched
We use this information to:
- Administer and improve our website
- Enhance functionality and performance
- Keep our site safe and secure
- Analyse advertising performance
- Provide personalised recommendations
Feedback
We welcome your feedback. Please use the “Contact Us” page, and we will respond promptly.
Legal Notice
These terms and the entire contract are subject to English law.
Cookies Policy
What Are Cookies?
Cookies are small data files stored on your device that help websites function properly. They track browsing behaviour and improve user experience, such as:
- Remembering login details
- Saving items in your shopping cart
- Tracking browsing patterns to enhance services
Cookies do not harm your device and can be managed or disabled through your browser settings.
How We Use Cookies
Our website uses cookies to:
- Distinguish you from other users
- Provide a smooth and personalised browsing experience
- Improve website performance
- Analyse site traffic and user behaviour
